Terms of service

This website is operated by Cavaro. Throughout the site, the terms “we”, “us”, and “our” refer to Cavaro. By visiting our website, browsing our products, placing an order, or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced herein or available by hyperlink.

Please read these Terms of Service carefully before using our website. If you do not agree to these terms, you should not access the website or use our services.

Eligibility to Use This Website

By using this website, you confirm that you are at least the age of majority in your country, state, or place of residence, or that you have given consent for any minor dependents to use this website under your supervision.

You agree to use this website only for lawful purposes and in accordance with all applicable laws and regulations.

Use of Our Website and Products

You agree not to use our website, products, content, or services for any unlawful, fraudulent, abusive, or unauthorized purpose.

You must not:

- Violate any applicable laws or regulations;
- Interfere with the security or functionality of the website;
- Attempt to gain unauthorized access to any part of the website or related systems;
- Use our website to transmit viruses, malware, or harmful code;
- Copy, reproduce, resell, or exploit any part of the website, products, or services without our prior written permission.

We reserve the right to refuse service, cancel orders, or restrict access to our website at any time if we believe that a customer has violated these Terms of Service or engaged in suspicious, fraudulent, or harmful activity.

Product Information and Custom-Made Orders

Cavaro offers automotive accessories that are custom-made for specific vehicle makes and models. Our products are produced based on the vehicle information and order details provided by the customer at the time of purchase.

It is the customer’s responsibility to provide accurate, complete, and up-to-date vehicle information, including but not limited to the vehicle make, model, year, body type, trim, or any other details requested during the ordering process.

Because our products are made to order, production may begin shortly after an order is placed. Once production has started, the order can no longer be cancelled.

If incorrect or incomplete vehicle information is provided by the customer, Cavaro is not responsible for fitment issues, delays, or additional costs that may result from such incorrect information.

Product Display, Colors, and Variations

We make every reasonable effort to display our products, colors, materials, stitching, textures, dimensions, and other details as accurately as possible.

However, we cannot guarantee that your device screen will display colors or materials exactly as they appear in real life. Product colors, textures, and visual details may vary slightly due to screen settings, lighting conditions, photography, manufacturing processes, and material batches.

Minor variations in color, texture, shape, stitching, or fitment may occur and do not necessarily qualify as a defect.

Pricing and Availability

All prices displayed on our website are subject to change without prior notice.

We reserve the right to modify, update, discontinue, or remove any product, service, price, promotion, discount, content, or offer at any time without notice.

We do not guarantee that all products will always be available. In some cases, products may become temporarily unavailable due to production capacity, material availability, supply chain limitations, or other operational reasons.

Order Acceptance and Cancellation

After placing an order, you may receive an order confirmation email. This confirmation does not guarantee final acceptance of your order.

Cavaro reserves the right to refuse, cancel, or limit any order at our sole discretion. This may include, but is not limited to, orders that appear to be fraudulent, contain incorrect information, involve payment issues, or cannot be fulfilled due to product availability or production limitations.

If an order is cancelled by Cavaro after payment has been received, we will issue a refund to the original payment method, unless otherwise required by applicable payment rules.

Customer Information

You agree to provide accurate, current, and complete information when placing an order or communicating with us.

This includes your name, shipping address, billing information, contact details, vehicle information, and any other details required to process your order.

Cavaro is not responsible for delays, failed deliveries, production issues, or fitment problems caused by inaccurate, incomplete, or outdated information provided by the customer.

Shipping and Delivery

Shipping and delivery times are estimates only and are not guaranteed unless explicitly stated otherwise.

Cavaro is not responsible for delays caused by circumstances beyond our reasonable control, including but not limited to:

- Shipping carrier delays;
- Customs processing;
- Incorrect shipping information provided by the customer;
- Weather conditions;
- Supply chain interruptions;
- Production delays;
- Import/export restrictions;
- Force majeure events;
- Other events beyond our control.

The customer is responsible for ensuring that the shipping address provided at checkout is accurate and complete.

Returns, Refunds, and Replacements

Returns, refunds, replacements, and cancellations are governed by our Refund & Replacement Policy.

By placing an order with Cavaro, you acknowledge that our products are custom-made for specific vehicle makes and models, and that all return or replacement requests are reviewed individually.

Returned items must meet the eligibility conditions stated in our Refund & Replacement Policy. Return shipping costs are the responsibility of the customer in all cases, unless otherwise required by applicable law.

Intellectual Property

All content on this website, including but not limited to text, images, product photos, graphics, videos, logos, branding, icons, design elements, layouts, product descriptions, and website structure, is the property of Cavaro or its content suppliers and is protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, display, sell, or use any content from this website without prior written permission from Cavaro.

Unauthorized use of our content, branding, product images, or website materials is strictly prohibited.

Third-Party Services and Payment Providers

Our website may use third-party services, including payment processors, shipping providers, analytics tools, marketing platforms, and other service providers necessary to operate our business.

Your use of such third-party services may be subject to their own terms, conditions, and privacy policies.

Cavaro is not responsible for the actions, errors, delays, service interruptions, or policies of third-party providers, including banks, card issuers, payment processors, shipping carriers, or customs authorities.

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

By using our website or placing an order, you agree that we may collect, process, and use your information as described in our Privacy Policy for purposes such as order processing, customer support, payment verification, shipping, fraud prevention, and communication.

Limitation of Liability

To the fullest extent permitted by applicable law, Cavaro shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of our website, products, or services.

This includes, but is not limited to, damages related to delays, loss of data, loss of profits, vehicle-related issues, improper installation, misuse of products, or reliance on website information.

Our total liability for any claim related to an order shall not exceed the amount paid by the customer for the specific product giving rise to the claim.

Product Installation and Use

Customers are responsible for properly installing and using Cavaro products in accordance with the product type, vehicle compatibility, and any instructions provided.

Cavaro is not responsible for damage caused by improper installation, misuse, modification, negligence, or failure to follow installation guidance.

If you are unsure about installation, we recommend consulting a qualified professional.

Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, availability, promotions, shipping times, or other details.

We reserve the right to correct any errors, inaccuracies, or omissions and to update or cancel orders if any information on the website is inaccurate at any time, without prior notice.

Prohibited Uses

You are prohibited from using the website or its content:

- For any unlawful purpose;
- To solicit others to perform unlawful acts;
- To violate any laws, regulations, or third-party rights;
- To infringe upon our intellectual property rights or the rights of others;
- To submit false or misleading information;
- To upload or transmit viruses, malware, or harmful code;
- To collect or track personal information of others;
- To interfere with the security or operation of the website;
- For fraudulent, abusive, or deceptive activity.

We reserve the right to terminate your use of the website or services for violating any prohibited use.

Changes to These Terms of Service

Cavaro reserves the right to update, modify, or replace any part of these Terms of Service at any time by posting the updated version on this page.

It is your responsibility to review these Terms periodically. Your continued use of the website after any changes are posted constitutes acceptance of those changes.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable to the business operations of Cavaro, without regard to conflict of law principles.

Contact Information

Questions regarding these Terms of Service should be sent to us at:

support@cavaro-auto.com